Discover Books Reviews

I think it’s great that the books can help other people too. That part makes the whole thing feel a bit more meaningful.

I ordered a couple of books, and one of them took way longer than I expected to show up. Naturally, I immediately assumed it had vanished into some mysterious shipping black hole, so I emailed customer service to ask what was going on.
They did get back to me and were perfectly polite, but it took a few days, which felt like approximately 47 years while I was waiting. The book did arrive in the end, so it all worked out, but I really wish the response time had been quicker when I had no idea where my order was...

My order had a problem, so I reached out to support, but they just kept sending these short replies that didn’t really answer anything. No actual fix, no clear explanation, nothing. That part was weird because it felt like they were responding just to respond. Eventually I gave up and took the loss. I won’t be ordering again.

I don’t usually make a big deal out of things like this, but trying to cancel was a mess. I feel like I gave it a fair chance and followed the steps I was supposed to, but it still turned into way more hassle than it should have been

I ordered a textbook from Discover Books because the ISBN was the exact one my class needed, so I figured it would be fine. But when it arrived, it was a different edition and the page numbers didn’t match up, which made it basically useless for what we were doing. I reached out to customer service, but they weren’t really helpful, and it kind of felt like they just send whatever is close enough or something. If you really need a specific ISBN, I wouldn’t count on it here

I’m still waiting on my refund and it’s getting really frustrating. Every time I follow up, I feel like I’m being asked to verify the same information all over again, but nothing actually moves forward. I just want my money back already.

I ordered a book because the site showed it was in stock and then a few days later I got an email saying it wasn’t actually available. This has happened to me more than once now and it’s just frustrating. If you don’t have the book then don’t let people buy it. I ended up waiting around for nothing

I had to return a book and the return did go through in the end, so that part was fine. The only issue was that the replies were slow. Not saying it’s a scam, but the waiting around made the whole thing more frustrating than it needed to be.

I was expecting the book to show up in the condition described, but when it arrived, it was a whole different story. Not a total disaster, but definitely not what I thought I was paying for. Frustrating.

My book arrived bent and the packaging was ripped, so that was disappointing

I ordered one book and somehow received a completely different one. What made it more frustrating was having to keep verifying the same details over and over just to explain the issue. It should’ve been a simple fix, but it turned into a hassle.

and I really wanted to like Discover Books because their whole message about keeping books out of landfills and being eco-friendly sounded great to me.

But when my order showed up, it was packed in way more plastic mailers than seemed necessary, and one of the books was in such rough shape that I wouldn’t feel right donating it again.

I reached out to customer service, but the response was slow and felt generic. Overall, it made the sustainability angle feel more like marketing than actual care, so I don’t see myself ordering again.

I checked Discover Books for a few books I was hoping to grab, and I barely found any of them. Isn’t the whole point supposed to be finding a decent variety? Unless you’re looking for really common titles, the selection feels thin. I was expecting way more options, so yeah, kind of disappointing.

i mean, the book finally showed up, but it arrived way later than they said it would. Frustrating, especially since this has happened before.

My book never showed up, which was frustrating, but they did refund me in the end. that was the right thing to do, so I appreciate that. I just wish it hadn’t taken so long to get sorted out.

The books were alright, I guess, but for what I paid, the condition seemed a bit rougher than I expected. Maybe I was just hoping for a better deal, but it didn’t really feel like great value to me.

I ordered a used book and the whole thing was straightforward, I got the confirmation email, then the shipping info, and I never had to sit there wondering what was happening or go chasing anyone for an update, which was nice because the delivery did take a little longer than I was hoping, but at least I knew where things stood the whole time. Overall, a good experience.

I was in a good mood and just trying to order a few used books, but the checkout process totally ruined it. It kept freezing right after I entered my card info, so I had to refresh a couple times. Then somehow the prices in my cart changed, which was frustrating. The confirmation page didn’t load properly either, so I wasn’t even sure if the order went through at first. it was a really annoying experience and I probably won’t bother ordering again.

I do like the book prices, but using the website can be annoying. The search results feel kind of all over the place, and the filters don’t always narrow things down the way I expect. A couple times pages loaded slowly or kicked me back to the wrong spot, so I found myself being extra careful before clicking around too much. Checkout worked in the end, but it wasn’t as clear as I’d like, and I made sure to review everything before placing the order. It’s usable, but it definitely takes more patience than it should.

My book showed up with the cover bent and a few pages messed up, which was frustrating. I sent over some photos and heard back from customer service a couple days later. They offered me a refund, so I can’t really complain too much about how they handled it. A friend had actually recommended them to me, so I was a bit disappointed with the packaging, but at least they sorted it out in the end. Overall, not a terrible experience, just kind of a mixed one.